Your Privacy Matters to 465bdt — How We Handle Your Data

Introduction and Scope

This Privacy Policy ("Policy") describes how 465bdt ("465bdt", "the Platform", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you", "your", "Player", "User") who register for an account, visit the 465bdt website located at https://465bdt.app, or interact with any service, feature, or communication channel operated by 465bdt.

This Policy applies to all personal data processing activities carried out by 465bdt in connection with the delivery of its online casino and sports betting services, including account registration, identity verification, payment processing, customer support, responsible gaming enforcement, and marketing communications.

This Policy should be read alongside the 465bdt Terms & Conditions, available at https://465bdt.app/terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall take precedence.

Data Controller Information

For the purposes of this Privacy Policy, the data controller responsible for the personal data collected through the 465bdt platform is the legal entity operating 465bdt. As data controller, 465bdt determines the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights described in Section 11, or wish to file a privacy-related complaint, you may contact the 465bdt data protection contact using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 at https://465bdt.app
• WhatsApp: +880 1700 465465 (plain text — not a clickable link)

465bdt aims to respond to all privacy-related enquiries and data subject requests within 30 calendar days of receipt. In cases of complex requests, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reasons for it.

Personal Data We Collect

465bdt collects the following categories of personal data from players and website visitors. A summary table of data categories and purposes is provided in the section above this legal document for ease of reference. The detailed categories are as follows:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (such as Bangladesh National Identity Card (NID) number, passport number, or driving licence number).
• Contact Data: Email address, mobile telephone number, and full residential address including city, district, division, and postal code within Bangladesh (or other jurisdiction if applicable).
• Financial Data: Mobile wallet numbers associated with bKash, Nagad, Rocket, or Upay accounts; partial payment card details (card type, last four digits, expiry date — full card numbers are not stored by 465bdt); deposit history; withdrawal history; account balance; and transaction references.
• Gaming Activity Data: Records of all games played, bet amounts placed and settled, individual game outcomes, session start and end times, active and historical bonus details, wagering progress records, and responsible gaming tool settings applied to your account.
• Technical and Device Data: Internet Protocol (IP) address, device type and model, browser type and version, operating system, screen resolution, time zone settings, referring URLs, and page interaction data collected through server logs and analytics tools.
• Communication Data: The full content of any live chat sessions, emails, WhatsApp messages, or support tickets you initiate with 465bdt customer support, along with metadata such as message timestamps and agent identifiers.
• Verification Documents: Scanned copies or photographs of identity documents, proof of address documents, and payment method ownership documents submitted as part of the KYC verification process.
• Marketing Preference Data: Your opt-in or opt-out status for email marketing, SMS marketing, and push notifications, along with your interaction history with 465bdt promotional emails and in-platform notifications.

465bdt does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or biometric data, except where such data is incidentally included in identity documents submitted for KYC purposes, in which case it is processed only to the extent strictly necessary for identity verification.

How We Collect Your Data

465bdt collects personal data through the following channels and mechanisms:

• Direct Collection at Registration: When you create a 465bdt account, you provide identity and contact data directly through the registration form.
• KYC Submission: When you complete the KYC verification process, you upload identity and address documents directly to the platform.
• Transaction Processing: Financial data is collected when you make a deposit or request a withdrawal via the platform's cashier.
• Gameplay: Gaming activity data is generated automatically by the platform as you play games or place bets.
• Customer Support Interactions: Communication data is collected when you contact 465bdt via live chat, email, or WhatsApp.
• Automated Technical Collection: Technical and device data is collected automatically through server logs and first-party analytics when you visit or interact with the 465bdt website.
• Cookies: Certain technical and preference data is collected through cookies and similar technologies as described in Section 10 of this Policy.

Legal Basis for Processing

465bdt processes your personal data on the following legal bases:

• Contractual Necessity: The majority of data processing activities carried out by 465bdt are necessary to perform our contractual obligations to you as a registered player, including account management, payment processing, KYC verification, game delivery, and customer support.
• Legal Obligation: Certain processing activities — particularly those related to KYC verification, anti-money laundering (AML) checks, and fraud prevention — are necessary to comply with legal obligations applicable to 465bdt as an operator of financial and gaming services.
• Legitimate Interests: 465bdt processes certain technical and usage data on the basis of its legitimate interests in operating a secure, fraud-free platform, improving the quality of its services, and conducting responsible gaming monitoring. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
• Consent: Where 465bdt sends you direct marketing communications by email or SMS, we do so on the basis of your explicit opt-in consent. You may withdraw this consent at any time by contacting [email protected] or by following the unsubscribe instructions in any marketing communication.

How We Use Your Data

465bdt uses the personal data it collects for the following specific purposes:

• Creating and maintaining your 465bdt player account and verifying your identity.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Conducting KYC verification and ongoing due diligence as required by applicable laws and our internal policies.
• Delivering the games, betting markets, and platform features available on 465bdt.
• Administering bonuses, promotional offers, and loyalty programmes.
• Detecting and preventing fraud, cheating, money laundering, and other prohibited conduct as defined in the Terms & Conditions.
• Enforcing responsible gaming obligations, including monitoring for signs of problem gambling and applying account restrictions where required.
• Providing customer support via live chat, email, and WhatsApp.
• Resolving disputes and investigating complaints.
• Sending transactional notifications such as deposit confirmations, withdrawal updates, and account security alerts.
• Sending marketing communications to players who have opted in, including promotions related to BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and other seasonal events relevant to our Bangladeshi player base.
• Analysing aggregate, anonymised usage data to improve the performance, security, and content of the 465bdt platform.
• Complying with all applicable legal obligations, including responding to lawful requests from competent authorities.

Sharing Your Data with Third Parties

465bdt does not sell or rent your personal data to any third party. We may share your personal data with the following categories of third parties, strictly for the purposes described:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — for the purpose of processing your deposit and withdrawal transactions. These providers receive only the minimum data required to complete the transaction.
• Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios — for the purpose of delivering their games to you within the 465bdt platform. These providers may receive a pseudonymous player identifier and game session data.
• Identity Verification Providers: Third-party KYC and AML screening services used to assist with identity verification and sanctions screening. These providers process your identity and document data on our behalf under strict data processing agreements.
• IT and Infrastructure Providers: Cloud hosting, content delivery, database management, and cybersecurity providers who support the technical operation of the 465bdt platform. These providers act as data processors and may not use your data for any purpose other than providing services to 465bdt.
• Customer Support Technology Providers: Providers of live chat and customer relationship management software used to deliver our 24/7 support service.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory directive, 465bdt may disclose your personal data to competent governmental or regulatory authorities. 465bdt will only make such disclosures to the extent strictly required by the applicable legal obligation.

All third-party data processors engaged by 465bdt are required to process your personal data only on documented instructions from 465bdt, to maintain appropriate technical and organisational security measures, and to delete or return your data upon termination of the service relationship. 465bdt does not permit any third-party processor to use your data for their own commercial purposes.

International Data Transfers

Some of the third-party service providers engaged by 465bdt may be located outside Bangladesh and may process your personal data in jurisdictions other than your country of residence. Where such international transfers of personal data occur, 465bdt takes steps to ensure that appropriate safeguards are in place to protect your data, including through the use of contractual data protection clauses with the relevant third parties.

By registering an account and using the 465bdt platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Bangladesh where such transfers are necessary to deliver the services described in this Privacy Policy.

Data Retention

465bdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal retention requirements. The following retention periods are applied as a general guide:

• Account and Identity Data: Retained for the duration of your account relationship with 465bdt, and for a minimum period of 5 years following account closure, in accordance with financial record-keeping and AML obligations.
• Financial Transaction Data: Retained for a minimum of 5 years following the date of each transaction, in accordance with applicable financial regulations.
• KYC Verification Documents: Retained for a minimum of 5 years following the completion of the KYC process or account closure, whichever is later.
• Gaming Activity Data: Retained for the duration of your account relationship and for a minimum of 2 years following account closure for dispute resolution and responsible gaming purposes.
• Customer Support Communication Data: Retained for a minimum of 2 years following the resolution of the relevant support interaction.
• Marketing Preference Data: Retained until you withdraw your consent for marketing communications, after which your opt-out status is recorded and retained indefinitely to ensure future compliance.
• Technical and Log Data: Typically retained for up to 12 months from the date of collection, unless a longer period is required for security investigation or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

Cookies and Similar Technologies

465bdt uses cookies — small text files placed on your device by the platform — and similar tracking technologies to ensure the proper functioning of the platform, maintain your authenticated session, and collect aggregate analytics data to improve our services.

The following categories of cookies are used by 465bdt:

• Strictly Necessary Cookies: These cookies are essential for the 465bdt platform to function. They include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without preventing the platform from functioning correctly.
• Functional Cookies: These cookies remember your preferences, such as your preferred language or display settings, so that the platform can deliver a more personalised experience on subsequent visits.
• Analytics Cookies:465bdt uses first-party analytics cookies to collect aggregate, anonymised data about how players navigate and use the platform. This data is used solely to improve the performance, content, and usability of the platform. 465bdt does not use third-party advertising networks or cross-site tracking cookies.

Your Rights as a Data Subject

As a player whose personal data is processed by 465bdt, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] or via 24/7 live chat:

• Right of Access: You have the right to request a copy of the personal data that 465bdt holds about you, along with information about how it is being used and with whom it has been shared. 465bdt will provide this information within 30 days of a valid request.
• Right to Rectification: You have the right to request that 465bdt corrects any inaccurate or incomplete personal data held about you. In some cases, you may be able to correct information directly through your account settings.
• Right to Erasure: You have the right to request that 465bdt deletes your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no other legal basis for processing applies. The right to erasure does not apply where 465bdt is required to retain your data by law (e.g., financial record-keeping requirements).
• Right to Restrict Processing: You have the right to request that 465bdt restricts the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where 465bdt relies on legitimate interests as its legal basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.

465bdt will not charge a fee for handling data subject requests except in cases where requests are manifestly unfounded or excessive, in which case a reasonable fee may be applied. 465bdt reserves the right to request proof of identity before processing a data subject request to ensure that data is not disclosed to an unauthorised party.

Children and Minors

The 465bdt platform is strictly intended for adults aged 18 years and over. 465bdt does not knowingly collect, process, or retain personal data from any individual under the age of 18. Age verification is conducted as part of the KYC process, and any account found to belong to a person under the age of 18 will be immediately closed in accordance with the 465bdt Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account on 465bdt or submitted personal data to the platform, please contact us immediately at [email protected]. Upon confirmation of the minor's identity, 465bdt will delete all associated personal data and close the account without delay.

Security Measures

465bdt implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 465bdt platform.
• Encryption of sensitive data at rest within 465bdt's database infrastructure.
• Strict access controls limiting internal access to personal data on a need-to-know basis, with all access logged and audited.
• Regular security assessments and penetration testing of the 465bdt platform infrastructure.
• Staff training on data protection obligations and information security best practices.
• Incident response procedures to detect, contain, and report personal data breaches in a timely manner.

While 465bdt takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. 465bdt cannot guarantee the absolute security of data transmitted over the internet, and players are encouraged to take their own precautions, such as using a strong unique password and keeping their login credentials confidential.

Changes to This Privacy Policy

465bdt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. Where changes are material — meaning they significantly affect your rights or the way your personal data is processed — 465bdt will provide reasonable advance notice to registered players via a notification displayed upon login or by email to the address registered on your account.

The most current version of this Privacy Policy is always available at https://465bdt.app/privacy-policy. The "Last Updated" date at the top of this document indicates when the most recent version was published. Your continued use of the 465bdt platform following the effective date of any update to this Policy constitutes your acknowledgement and acceptance of the revised terms.

Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 465bdt processes your personal data, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and fairly.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the 465bdt website
• WhatsApp: +880 1700 465465 (plain text — not a clickable link)
• Response Time: We aim to respond to all privacy enquiries within 30 calendar days of receipt.

If you are not satisfied with 465bdt's response to your privacy complaint, or if you believe that 465bdt is processing your personal data in a manner that is inconsistent with applicable data protection principles, you may escalate your complaint to the relevant data protection authority in your jurisdiction. 465bdt will cooperate fully with any such regulatory enquiry.